About us

Our Story

Transforming How Brands Connect with Customers

At its core, Social Chat empowers brands to forge meaningful connections with customers. By embedding Live Video Shopping into customers' purchase experience, brands create rich onsite communities where customers can learn, converse, and connect with their favorite brands.

Our Founding Story

Our Values & Culture

Built by marketers, for marketers, Social Chat empowers marketers and customers alike. After a decade working with companies like Twitter, Wish, and Pinterest, and building her previous startup to a successful exit, founder Frost Li saw the potential of interactive video content and started Social Chat to help enrich the relationship between brand and customer.

We Are Customer Obsessed

We are customer obsessed, and make customer experience a focal point of every tech build.

We Are Transparent

We foster unfiltered communication between brands and customers, and pride ourselves on transparency with the brands we work with.

We Are Data Driven

We use data to create quality solutions that unlock deeper customer engagement opportunities.

We Are Marketers

We are a team of seasoned marketers who strive to empower other marketers with interactive video content.

The Team

Meet Our Leaders

Meet the CEO

Meet Social Chat.